Due to COVID-19, you may experience longer than normal delivery times as processing times for raw and finishing products are taking longer as well. We greatly appreciate your business and patience with us!
Our cocoa beans are produced complying with Organically, Good Agricultural (GAP) and Handling (GHP) Practices. Our farmers partners receive premium prices at delivery of fine flavor cocoa of exportation quality. However, we understand the importance of such certifications, due to the ratio of cocoa currently produced and the certifications’ fee, we are not ready yet to obtain them.
Orders are processed and shipped within the next 3 business days after the payment has been received. Canadian orders take a maximum of 7 business days. United States orders can take at least 7 days to be delivered via FedEx, UPS, or DHL.
Delivery times vary depending on the quantity ordered, carrier and type of service and location.
Your 100% satisfaction is Important to us. We carefully prepare and ship your order to ensure we are delivering the quality stated. Due to the type of products, raw or semi-finished,
we do NOT have a return or exchange policy. Products damaged through
carrier can be claimed directly by contacting the carrier services.
Simply
add as many items as you wish to your shopping cart while browsing our
store. Click “checkout” to go to your cart. Follow the instructions by
providing us with your delivery information and select a payment method
for your goods. Our support team is happy you guide you at any step!
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