Shipping - Shipping destinations: We are based in Canada and we ship both Canada and the US. Shipping times: Local orders take a maximum of 7 business days to be delivered to you and we ship within 3 business days after payment is received. International orders take 7 business days to be delivered via FedEx, UPS, DHL, or Canada Post and we ship within the same 3 business days after payment is received. Shipping time might vary depending on location, shipment method, and other factors. Shipping cost: Shipping charges are calculated depending on the number of kilos in your product order, your chosen delivery method, and the country. The full price will be displayed at checkout.
Payments- You can select your preferred payment method at checkout. We accept secure payments for both Canadian & US customers via e-transfer and Square & PayPal. All prices are in Canadian Dollars.
Returns and Refunds- Your 100% satisfaction is important for us. We carefully prepare and ship your order to make sure we deliver the quality offered. Due to the type of product, raw or semi-finished material, we have a NO Return or Exchange Policy. If a product gets damaged during the shipping,customers can claim directly to the carrier accordingly with their insurance policy.
Orders Placement- Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method for goods - we will ship your package within 3 business days. Our support team is always happy to guide you at any step!